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	DuPont Solution Dyed Nylon DU PONT CERTIFIED CARPET OF DSDN WARRANTY LIMITED TEN-YEAR FIBER LOSS FROM ABRASIVE WEAR WARRANTY “Fiber loss from abrasive wear” is defined as actual loss of fiber, due to abrasion, from the surface pile of the carpet. Du Pont warrants to the original commercial purchaser, for a full ten years after proper installations, that the surface pile of Du Pont Certified Carpet of DSDN will not experience fiber loss from abrasion by more than 10% in any area except stairs. Du Pont will repair any area of the carpet that does not perform as warranted. If repair cannot be reasonably made then Du Pont will replace the affected area or reimburse the original purchaser according to the terms set forth under the “General Terms and Conditions” of these warranties. THIS LIMITED TEN-YEAR WARRANTY ON FIBER LOSS FROM ABRASIVE WEAR IS NOT A WARRANTY ON MATTING AND CRUSHING OR ON “WATERMARKING.” All carpets will mat or crush to some degree, simply because carpet, as a floor covering, is subjected to very high dynamic pressure as people walk on the carpet surface. However, such conditions do not constitute loss in face fiber weight. In addition, this Warranty excludes such things as damage from tears, pulls, cuts, pilling, shedding, burns, pets, chairs with roller coasters, carts with wheels, or damage due to abuse by any athletic equipment such as roller skates, ski boots, or golf shoes. “Watermarking” is a well-recognized optical phenomenon caused by irreversible changes in pile orientation in random areas in cut-pile carpets. It can occur in carpets of all fiber types (i.e. wool, nylon, polyester, polypropylene, etc.) and is not considered a fiber-related problem. Hence Du Pont does not guarantee that carpets made from our fibers will not watermark. Damage caused by improper installation, defects in carpet manufacturing and damage from improper cleaning methods and materials is also excluded. LIMITED LIFETIME ANTISTATIC WARRANTY Du Pont warrants to the original commercial purchaser, for the life of the carpet, that Du Pont Certified Carpet of Du Pont DSDN will not generate static greater than 3.5 kilovolts (using AATCC Test 134). Du Pont will repair any area of the carpet that does not perform as warranted. If repair cannot be reasonably made then Du Pont will replace the affected area or reimburse the original purchaser according to the terms set forth under the “General Terms and Conditions” of these warranties. (Continued) GENERAL TERMS AND CONDITIONS Only first quality carpets (no seconds or irregulars) of 100% Du Pont premium fibers can earn the name Du Pont Certified Carpet of DSDN and be warranted. These warranties apply only to indoor commercial installations where the carpet has been properly installed and in accordance with acceptable industry standards. These warranties apply on to carpet purchased after 3/1/91 and are non-transferable. Du Pont requires the original sales receipt or other documentation acceptable to Du Pont, which demonstrates proof of purchase and installation date; original commercial purchaser must present proof of purchase prior to warranty service. The original purchaser shall reasonably cooperate with Du Pont in its efforts to perform its obligations under these warranties. These warranties exclude carpet, which has been put to abnormal use or conditions, or abused in any way. “Abnormal use or conditions” includes, for example: water damage from broken plumbing, storm or flood damage, damage from improper cleaning methods or material, damage from improper maintenance, and others. “Abuse” is any use of the carpet that is unreasonable considering the circumstances, the carpet’s materials of construction and the normal and expected uses of carpet in a commercial installation. These warranties are voided if Du Pont recommended care and cleaning instructions are not followed. Instructions are found in the Du Pont carpet care and cleaning brochure, available at your carpet dealer or by calling 1-800-4-DUPONT. Du Pont will repair any area of the carpet that does not perform as warranted. If repair cannot be reasonably made then Du Pont will replace the affected area of the carpet or reimburse the purchaser according to the table set forth below. The choice between replacement and reimbursement is solely that of Du Pont. If replacement is necessary, Du Pont’s responsibility under these warranties is limited to the cost of the replacement carpet and the necessary and reasonable costs to remove the original carpet and install the replacement carpet. Removal and replacement costs do not include costs for moving furniture and equipment, lost productivity, disruption of business, or other incidental or consequential expenses. If the identical carpet is not available for replacement, Du Pont will provide carpet of comparable quality and color. In any event Du Pont’s responsibilities are limited to the original purchase price of the carpet and its installation. In the event Du Pont elects to reimburse the original purchaser instead of replacement (which is solely at Du Pont’s discretion) then Du Pont will pay for removal of the carpet from the affected area of the commercial installation and will reimburse the original purchaser the cost of the carpet. COST is defined as the purchase price plus taxes (if applicable) of the original carpet (affected area only) actually paid to the dealer by the original purchaser of the carpet. Original installation costs, padding, finance charges, delivery charges, cleaning or maintenance costs or other incidental expenses of any variety are specifically excluded. This warranty is in lieu of all other express warranties, which now or hereafter might arise with respect to this product. ANY AND ALL IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE ARE EXPRESSLY EXCLUDED. DU PONT IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. These warranties apply only to carpet installed in the continental United States, Alaska, and Hawaii. FOR FURTHUR INFORMATION about Du Pont Certified Commercial Carpets, or special assistance for care and cleaning, call 1-800-4-DUPONT. FOR WARRANTY SERVICE, write to: Du Pont Company Certified Commercial Carpet Service Center P.O. Box 80029 Wilmington, DE 19880-0029 YOU MUST INCLUDE ORIGINAL SALES RECEIPT OR OTHER DOCUMENTATION SOWING DATE OF PURCHASE, CARPET MANUFACTURER AND STYLE NAME WITH YOUR LETTER.