XTI
NYLON
DU PONT CERTIFIED CARPET OF XTI
WARRANTY
LIMITED TEN-YEAR FIBER LOSS FROM ABRASIVE WEAR WARRANTY
“Fiber loss from abrasive wear” is defined as actual loss of
fiber, due to abrasion, from the surface pile of the carpet. Du
Pont warrants to the original commercial purchaser, for a full ten
years after proper installations, that the surface pile of Du Pont
Certified Carpet of XTI will not experience fiber loss from
abrasion by more than 10% in any area except stairs. Du Pont will
repair any area of the carpet that does not perform as warranted.
If repair cannot be reasonably made then Du Pont will replace the
affected area or reimburse the original purchaser according to the
terms set forth under the “General Terms and Conditions” of these
warranties.
THIS LIMITED TEN-YEAR WARRANTY ON FIBER LOSS FROM ABRASIVE WEAR
IS NOT A WARRANTY ON MATTING AND CRUSHING OR ON “WATERMARKING.”
All carpets will mat or crush to some degree, simply because
carpet, as a floor covering, is subjected to very high dynamic
pressure as people walk on the carpet surface. However, such
conditions do not constitute loss in face fiber weight. In
addition, this Warranty excludes such things as damage from tears,
pulls, cuts, pilling, shedding, burns, pets, chairs with roller
coasters, carts with wheels, or damage due to abuse by any
athletic equipment such as roller skates, ski boots, or golf
shoes.
“Watermarking” is a well-recognized optical phenomenon caused
by irreversible changes in pile orientation in random areas in
cut-pile carpets. It can occur in carpets of all fiber types (i.e.
wool, nylon, polyester, polypropylene, etc.) and is not considered
a fiber-related problem. Hence Du Pont does not guarantee that
carpets made from our fibers will not watermark.
Damage caused by improper installation, defects in carpet
manufacturing and damage from improper cleaning methods and
materials is also excluded.
LIMITED LIFETIME ANTISTATIC WARRANTY
Du Pont warrants to the original commercial purchaser, for the
life of the carpet, that Du Pont Certified Carpet of Du Pont XTI
will not generate static greater than 3.5 kilovolts (using AATCC
Test 134). Du Pont will repair any area of the carpet that does
not perform as warranted. If repair cannot be reasonably made then
Du Pont will replace the affected area or reimburse the original
purchaser according to the terms set forth under the “General
Terms and Conditions” of these warranties.
(Continued)
GENERAL TERMS AND CONDITIONS
Only first quality carpets (no seconds or irregulars) of
100% Du Pont premium fibers can earn the name Du Pont Certified
Carpet of XTI and be warranted.
These warranties apply only to indoor commercial
installations where the carpet has been properly installed and in
accordance with acceptable industry standards.
These warranties apply on to carpet purchased after
3/1/91 and are non-transferable.
Du Pont requires the original sales receipt or other
documentation acceptable to Du Pont, which demonstrates proof of
purchase and installation date; original commercial purchaser must
present proof of purchase prior to warranty service.
The original purchaser shall reasonably cooperate with
Du Pont in its efforts to perform its obligations under these
warranties.
These warranties exclude carpet, which has been put to
abnormal use or conditions, or abused in any way. “Abnormal use or
conditions” includes, for example: water damage from broken
plumbing, storm or flood damage, damage from improper cleaning
methods or material, damage from improper maintenance, and others.
“Abuse” is any use of the carpet that is unreasonable considering
the circumstances, the carpet’s materials of construction and the
normal and expected uses of carpet in a commercial installation.
These warranties are voided if Du Pont recommended care
and cleaning instructions are not followed. Instructions are found
in the Du Pont carpet care and cleaning brochure, available at
your carpet dealer or by calling 1-800-4-DUPONT.
Du Pont will repair
any area of the carpet that does not perform as warranted.
If repair cannot be reasonably made then Du Pont will
replace the affected area
of the carpet or reimburse
the purchaser according to the table set forth below. The
choice between replacement and reimbursement is solely that of Du
Pont.
If replacement
is necessary, Du Pont’s responsibility under these warranties is
limited to the cost of the replacement carpet and the necessary
and reasonable costs to remove the original carpet and install the
replacement carpet. Removal and replacement costs do not include
costs for moving furniture and equipment, lost productivity,
disruption of business, or other incidental or consequential
expenses. If the identical carpet is not available for
replacement, Du Pont will provide carpet of comparable quality and
color. In any event Du Pont’s responsibilities are limited to the
original purchase price of the carpet and its installation.
In the event Du Pont elects to
reimburse the original purchaser instead of
replacement (which is solely at Du Pont’s discretion) then Du Pont
will pay for removal of the carpet from the affected area of the
commercial installation and will reimburse the original purchaser
the cost of the carpet.
COST is defined as the purchase price plus taxes (if
applicable) of the original carpet (affected area only) actually
paid to the dealer by the original purchaser of the carpet.
Original installation costs, padding, finance charges, delivery
charges, cleaning or maintenance costs or other incidental
expenses of any variety are specifically excluded.
This warranty is in lieu of all other express
warranties, which now or hereafter might arise with respect to
this product. ANY AND ALL IMPLIED WARRANTIES INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR USE ARE EXPRESSLY EXCLUDED. DU PONT IS
NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. These
warranties apply only to carpet installed in the continental
United States, Alaska, and Hawaii. FOR FURTHUR INFORMATION about
Du Pont Certified Commercial Carpets, or special assistance for
care and cleaning, call 1-800-4-DUPONT.
FOR WARRANTY SERVICE,
write to: Du Pont
Company Certified Commercial Carpet Service Center P.O. Box
80029 Wilmington, DE 19880-0029 YOU MUST INCLUDE ORIGINAL SALES
RECEIPT OR OTHER DOCUMENTATION SOWING DATE OF PURCHASE, CARPET
MANUFACTURER AND STYLE NAME WITH YOUR LETTER.