Fabrica Carpet Warranty For Domestic Residential Application

Fabrica International provides a two-year limited repair replacement warranty. Fabrica warrants (to the original purchaser) that its carpets and rugs will be free from defects for a period of two (2) years from the date of delivery to the original seller.

Fabrica’s Repair or Replacement Warranty does not cover certain inherent characteristics in carpet including, but not limited to those described in this booklet, which may affect the product's appearance and/or performance over time. It is only applicable to products installed for use indoors in a space consistently maintained at normal temperature and humidity. It does not cover tears, burns, cuts, pulls, or other damage, deterioration, stains, loss of color or appearance change caused by abuse, or improper or inadequate maintenance. It does not cover products placed in use stairs, ramps, or any area regularly subjected to wheel or rolling apparatuses.

Warranty may be voided if improper padding is used. Fabrica recommends the use of its Affirm or other bonded urethane pad with a minimum density of six pounds per cubic foot and a maximum thickness of 16”.

Warranty will be voided if topical treatments are used. Topical treatments are any aftermarket soil, stain, or insect repellents.

Warranties extended on Fabrica products are intended the protection of the initial purchaser and are no  transferable to any other party.

Aside from this warranty, additional warranties such as Stainmaster, Scotchgard, and Wear-Dated may also apply. Please contact your authorized Fabrica dealer for additional information or, you may use the consumer hot-line numbers provided elsewhere in this booklet.

 

The areas of primary soiling can be divided into two categories:

1. Track off areas and hard surfaces onto carpet.

Examples are outside entry or patio onto carpet, entry tile onto carpet, and kitchen tile to carpet.

2. Funnel areas where traffic is squeezed to a point or through a narrow area. Examples are

hallways and doorways (carpet to carpet), in front of frequently used furniture, and in front

of a bathroom vanity. In the house floor plan below, these areas have

been indicated along with the recommended vacuuming frequency

Walk-off mats are critical to help minimize soil. Without them, even aggressive vacuuming will not prevent the equilibrium effect. It is recommended that walk-off mats be placed at every track-off area, but especially outside to inside.

A proper vacuum is necessary to ensure effective carpet care. FABRICA recommends one

from any of several leading manufacturers. Insure, however, that it has a beater bar with brush and is adjustable for various pile heights. Insure that the pile height adjustment is set so that the beater bar and brush are barely touching the surface of the carpet. Push the vacuum slowly (four to six strokes per area). Where heavy traffic occurs, alternate vacuum at 90° angles (two to three strokes in each direction).

PILE CRUSH

Pile crush is unavoidable and will occur to some degree. It will be most noticeable in high traffic lanes and under the legs of heavy pieces of furniture. More frequent vacuuming will help minimize this condition in heavy traffic areas. Moving your furniture occasionally and the use of cups under the legs of furniture will also help minimize pile crushing. When it does occur, gentle brushing of the area with the hand will hasten the recovery.

STATIC DISCHARGE

Static electricity in carpet can be an annoying problem, especially when your carpet is new. This is because the natural moisture content is removed during manufacturing. When the normal moisture returns, static should greatly subside. This humidifying process may take as long as several months, depending upon the condition of the air to which the carpet is exposed. Also, the amount of static will minimize through daily use.

Commercial static-reducing sprays are only temporary and are not recommended. They may leave a substantial residue, causing the carpet to soil at an accelerated rate.

Fabrica’s carpets are constructed of advanced generation nylon fibers. These fibers have built-in static-reducing capabilities so that under most atmospheric conditions, no static charge can be felt by a normally sensitive individual.

APPEARANCE

PERMANENT STAINS

Most spills and stains are removable. There is, however, a more serious kind of stain that is different from ordinary stains. It is caused by a variety of chemical ingredients contained in dozens of common household products. More insidious than the common stain, the chemical stain is permanent and there is generally nothing that can be done to restore the dye to its original color.

Some of the more common chemical products known to cause problems include medications, certain cosmetics, all household bleaches, disinfectants, furniture polish, certain plant foods, fertilizers, and insecticides. The only solution to prevention of chemical spots and stains is the careful use of the offending products. Read and carefully comply with directions. Special attention should be given to precaution or warnings supplied by the manufacturers of household chemical products.

FADING

All carpets are subject to color changes over a period of time. This change in color is very gradual and is due to oxidation through exposure to the open air within the home. Areas exposed to sunlight are subject to more dramatic color change due to damage caused by ultraviolet rays. It is recommended that you take steps to protect these areas during high sunlight exposure hours. This may be done by utilizing draperies or other window coverings. If tinted windows are desired, they should be tinted by a reputable company; but tinting alone is not a substitute for window coverings.

SHEDDING

Shedding is not a defect, but rather characteristic of all new carpets, especially cut-pile. It is caused by the short fibers within the pile that work loose during service. This condition is most evident in high traffic areas. Although your vacuum bag may fill with this surplus fiber, the total fiber loss during use is relatively small. Shedding will gradually decrease, and the length of time required to eliminate shedding will be dependent upon the type and amount of vacuuming.

SHADING OR HIGHLIGHTS

After installation, carpets often appear to change color in certain areas. This phenomena does not involve a true color change, but rather a difference in light reflection between various surface areas. Shading, like velvet or suede, is considered to be the beauty of a cut-pile carpet and not a manufacturer’s defect. The condition occurs due to the difference in light reflection between  the sides and tips of the yarn strands. As the pile surface is disturbed, the yarn sides will reflect more light than the tips, resulting in the highlighting feature so common in today’s styles. Normally, this condition is temporary (such as with footsteps). In other cases, the condition is permanent. The latter is referred to as pooling or watermarking. The reason for this occurrence is not understood except that it is traffic related and random in nature. The pile fibers take on a permanent set based on the traffic patterns, and this set cannot be changed.

REGULAR MAINTENANCE

Every six months, it will be necessary to remove by chemical cleaning the 5-15% of oily soil which vacuuming cannot. This is done using a dry extraction method. The system that FABRICA recommends is called HOST©, manufactured by Racine Industries. This system employs a pre-cleaning spray solution for spots and heavy soil, a cleaning compound for all areas, and a lightweight electric machine. The advantages of this system are: Removes deep-down soil from all types of carpet. No need to remove furniture. Traffic areas may be cleaned and blended in with the surrounding area. No danger of shrinkage or over-wetting because water is not used. Carpet may be walked on during cleaning. Convenient because carpets may be used immediately after cleaning. Traces of dry compound left in the carpet help retard re-soiling, and continue to clean. Used on a regular basis, this will maintain a high level of cleanliness all year long. Simple and easy; no complicated instructions. The machine is easier to push than a vacuum. The cleaning chemicals and machine may be rented from a nearby dealer at a very reasonable cost. If you choose to do the cleaning yourself, follow manufacturer’s directions. Host© cleaning may also be done by an outside professional if you prefer. Check your Yellow Pages, or call your FABRICA dealer or FABRICA directly, for the name of your nearest HOST© representative. FABRICA INTERNATIONAL does not recommend topical treatments (topical treatments are advertised soil repellents applied after carpet is manufactured) and will accept no claims where they have been applied. FABRICA product warranties will be voided if topical treatments are utilized. Quite often, a more aggressive method of soil and stain removal is necessary, such as the Hot Water Extraction method. This method, commonly, although incorrectly, referred to as “steam cleaning,” is ideal when administered by a certified professional firm. For recommendations, please call your FABRICA dealer.