Milliken Carpet breathes new life into the floor plane.
Our worldwide design studios harness the most advanced pattern
technology in the industry to create fashion forward designs
that are universal in appeal. We work with leading design voices
such as Gensler, SOM and Cannon Design to innovate unique
expressions for the floor.
We are part of Milliken & Company, the world’s largest
privately held textile company and the winner of the Malcolm
Baldrige National Quality Award, the EPA Environmental Champion
Award, the European Quality Award, and the British Quality
Award. Milliken maintains the world’s largest Research Center
and has built a 140-year legacy for quality, service and
innovation. We boast the strongest environmental management
system in the industry and have practiced environmental
stewardship since 1900.
A global carpet leader, Milliken brings together today’s top
talent to create signature designs, to engineer high-performance
carpet systems and to innovate leading-edge environmental
solutions.
A Heritage of Industry Firsts:
As an industry leader, Milliken prides itself on bringing
industry-firsts to the hospitality market. Whether you're
looking for fashion-forward patterns for hotel public space,
corridors and guestrooms; warm familial designs for senior
living; or high-energy/high performance products for casinos and
theaters, Milliken meets your design and performance needs
through innovation.
Milliken's high definition digital patterning technology is
uniquely suited to your hospitality needs. It allows designers
to create signature images, custom-color designs and speeds the
order through the manufacturing process for fast delivery.
Milliken Carpet is dedicated to giving you high performance
carpet with high design. Dedicated associates committed to
giving you the best quality craft our carpets with pride in the
USA. We guarantee that your rug will not mat or crush from foot
traffic as a result of the yarn tuft unraveling or losing twist,
provided your rug is properly maintained.
All rugs covered by this warranty must be purchased from an
authorized Milliken dealer with a warranty card completed and
submitted at the time of purchase. This warranty only covers
residential rugs.
If your Milliken rug shows matting or crushing from foot
traffic as a result of the yarn tufts losing their twist and the
rug appearance cannot be restored, Milliken will replace your
rug at our expense. In order to obtain service under this
warranty, please contact the Milliken dealer where you purchased
the rug and describe the problem you are having as fully as
possible. If you are unable to contact your Milliken dealer, or
do not receive satisfaction, write to us at:
Milliken Carpets and Rugs
P.O. Box 2956
LaGrange, GA 30241
Or call toll free at 800.241.8666
10 Year Limited Wear Guarantee
Milliken & Company guarantees that your new rug will not wear
more than 10 percent by abrasion within 10 years of
installation. If this occurs, Milliken agrees to replace the
Milliken rug. In the event that the identical rug is not
available, you may choose from our wide selection of rugs for a
rug of comparable quality.
This warranty covers only abrasive wear. Abrasive wear is
wear resulting in a loss of fibers from the pile surface of the
carpet. Should it be necessary to replace the rug, Milliken will
not be responsible for the expense of removal of furniture and
the like which are located on, above, or around the rug; this
expense shall be borne by the buyer.
Damage caused by improper installation, pets, tears, cuts,
pilling, shedding, matting, crushing, burns and improper
maintenance or cleaning methods are not manufacturing defects
and are excluded.
Milliken requires the original or other documentation of
proof of warranty coverage. This warranty gives you specific
legal rights. You may have other legal rights which vary from
state to state.
Buyer's exclusive remedy for any and all losses or damages
resulting from defective performance of this rug shall be the
repair or replacement of the carpet. The usage fee to be
deducted from the defective rug is determined based on the
original purchase price of your rug as follows:
Usage Limitation
Year 1 - 3 No usage fee
Year 4 20% usage fee
Year 5 30% usage fee
Year 6 40% usage free
Year 7 50% usage fee
Year 8 60 % usage fee
Year 9 70% usage fee
Year 10 80% usage fee
In no event shall Milliken & Company be liable for incidental
or consequential damages, whether in contract, warranty,
negligence, strict liability, or otherwise. Some states do not
allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.
5-Year Stain Resistance Warranty
Milliken warrants for a full five years after installation that
the surface pile of Milliken WearOn® Nylon carpet treated with
MilliGuard® will resist stains. Milliken will repair or replace,
if repair cannot be made, any area of the rug that does not
perform as warranted.
While this rug provides advanced resistance to stains, no
carpet is stain proof. Stains by urine and feces, drain
cleaners, plant food, acne medication, bleaches, vomit, food
with strongly colored material and dispensed dyes are excluded
from this warranty.
This warranty only applies to carpet used for residential,
indoor purposes at owner occupied locations.
